Client Service Focus

We're committed to our clients' success.

Client Service Focus at Kazlow and Fields

Kazlow & Fields  promotes and practices a corporate ethic that demonstrates a strong commitment to our clients.  We believe that what benefits the client, ultimately benefits all parties involved in the work of receivables management, debt collection, recovery processes, investigations work, and litigation strategies.

Responsiveness & Reliability

Timeliness. We respond immediately to clients’ requests, provide current online data, and guarantee investigation turnaround time.

Open communications. We are always accessible, encouraging frequent and candid communications, ensuring transparency, and quickly resolving client concerns.

Partnership. The sensitivity of our work requires the highest degree of trust, underpinning our long-term partnerships with our clients.

Attention to detail. No detail is too small for our attention, because any piece of data may prove to be critical to a case. If it matters to our clients, it matters to us.

Sensitivity. No two cases are exactly the same. Behind every assignment is a real person’s story. We handle every case with sensitivity, respect and confidentiality.

Unique Flexibility

Adjunct or independent. We can work independently or as adjunct support of an in-house staff, and are available for standalone or ongoing case assignments.

Pricing flexibility. Our pricing is also flexible, including opportunities for discounted fees based on high case volume or bundling of miscellaneous cases.

Customizable services. Wherever a client has unique recovery or investigative needs, we willingly customize our services to deliver desired results.

Absolute Professionalism

Strong management principles. Efficiency, effectiveness, and teamwork ensure employee pride, smooth work processes, and excellent financial results for our clients.

Ethics above all. The highest ethical code of conduct is the foundation of our practice.

Kazlow and Fields is customer-focused

What our clients say.

Kazlow & Fields’ reports give you all the information you need to manage your company’s recovery.


Manager
Top 10 Surety Company

We have used K&F on many occasions for asset and liability investigations and real property evaluations and have been very impressed with their timeliness, quality, and value, as well as the ease of their service ordering and delivery process.


Vice President of Claims
Top 10 Surety Company

K&F continuously provides superior service & favorable recovery results even on cases with apparently unfavorable potential.


Recovery/Subrogation Manager
Top 5 Insurance Company